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How HRM helps you with PLRD Grading

Security Agency Grading Exercise (SAGE) was started in 2016 and made mandatory in 2009. The aim of this annual grading exercise is to motivate all licensed security agencies to raise security and service standard while helping customers to differentiate the service quality between agencies.

The assessment period usually starts from June 1 of the previous year to May 31 of the current year. There are some revised criteria to assess the progressiveness of human resource policy in each security agency.


What’s on the “Employment Category for SAGE 2018”?

On March 11, 2018, PLRD updated the criteria for SAGE 2018 with three new main areas as follows.

1. Overtime Exemption (OTE) - The first criteria of SAGE 2018 (updated March 11) consists the requirement to manage security officer’s productivity with the exemption of or reducing the overtime work.

2. Key Employment Terms (KETs) - The requirement of accurate and timely issuance of KETs and itemized payslip with the use of advance HR system (IT-based).

3. Sustainable Manpower - Systems that enables reward/retention practices, such as salary increment and benefits.


How HRMLABS helps with SAGE?

HRMLABS is a human resource system that provides seamless holistic HR solutions to help security companies manage the grading requirements for their yearly PLRD Grading. The followings are HRMLABS features that can help security agencies to manage the requirements for SAGE.


1. Overtime Exemption (OTE)

HRMLABS provides online scheduling tools which enable security agencies to plan the schedule for security officers which also shows the public holiday and leave entitlement for the officers.

With this scheduling system, security agency will be able to accurately track the officer’s working hour and prevent the long work hours that may lead to unproductiveness. The alert system is also set to inform the agency whenever an officer exceeds the normal working hours.

 2. Mobile Attendance

We switch the manual attendance record with mobile attendance where officers can do check-in/out with defined worksite via the mobile app.

 3. KETs

Security agency can download the Key Employment Terms (KETs) with the template from the Ministry of Manpower (MOM). HRMLABS system enables security agency to store employee documents in the cloud system as well.

 4. Payment Salary and CPF Contribution

HRMLABS system allows security agency to automate the payroll calculation then eventually release payslip, which includes CPF contribution and other claims, in a single click. Unlike the manual process which prone to miscalculation and human errors, our automated system can solve the complex calculation and make sure it’s paid on time.

 5. Reward/Retention Practices

HRMLABS system enables the agency to add salary increment, bonuses, or other entitlements and benefits. It will automate the computation for overtime payment, holiday payment, and rest day payment.


As this year grading has been completed, security agency may prepare for the next year grading exercise. HRMLABS will help you to maintain or even improve the grade of your Security Agency Grading Exercise (SAGE).


Talk to us to find out more about our offerings.