Professional Services of AddOn Systems

Professional Services

IT Infrastructure and System Integration

Your business needs a secure, reliable, and scalable IT infrastructure to support your business objectives and growth. With the right technologies, it can propel your business forward, delivering agility, mobility, efficiency, and security. However, technologies can be complex, and with the ever-changing IT landscape, making the right choices can be challenging. AddOn IT Infrastructure Services focuses on creating and implementing innovative technology that propels your business forward and safeguards your business assets and data. With a proven methodology and our vast experience, our team of experienced IT professionals will add enormous value to the transformation, maintenance, and enhancement of your IT infrastructure for greater efficiency.

With a proven methodology and our vast experience, our team of experienced IT professionals will add enormous value to the transformation, maintenance, and enhancement of your IT infrastructure for greater efficiency. Our representation of brands includes VMWare, Microsoft, Cisco, Palo Alto Networks, Sophos, Acronis, and many more. As your trusted partner, AddOn is determined to deliver your technology projects on time and budget with exceptional post-implementation services.

Our Services Includes:

Providing turn-key solution for new start-up offices with end-to-end solution.

Integrating new technologies and business solutions with legacy systems.

Integrating disparate systems to improve processes and data utilization.

Managing, consolidating, relocation and co-location of IT services.

Project management of systems deployments, imaging services & IT auditing.

Telephony

We believe communication should be made easy and convenient for users. Partnering with 3CX , we offer a fully integrated & affordable Phone System for all businesses.

Why 3CX:

Substantial Phone Bill Savings

Say goodbye to costly phone bills with 3CX VoIP communication. With no monthly subscription fees, enjoy high performance connectivity at low cost.

Android and iOS Compatible

3CX is compatible on both Android and iOS devices, bringing unparalleled connectivity and productivity to mobile devices, both in and out of the office.

Integrated Web Conferencing

Enjoy face-to-face communication in real-time anywhere on the globe with 3CX WebMeeting. Boost business productivity while saving on travel time and money.

Unified Communications

Beyond integrated communications across multiple devices, 3CX offers unlimited user extensions; perfect for expanding companies and connecting offices across the globe.

Click2Call & CRM Integration

Click2Call allows phone calls with a single click from your browser, while CRM Integration delivers relevant customer data to facilitate impeccable customer service.

Key Features :

Presence

Stay abreast on employees’ availability across different countries and timezones – be it at the office, on call or away. Our call rules automatically update based on employees’ presence, facilitating coordination and communication.

Chat

Our integrated corporate chat perfectly complements our phone service. Send instant messages through encrypted and secure chat servers, safeguarding your corporate communications.

Call Queues & Auto Call Routing

Our integrated corporate chat perfectly complements our phone service. Send instant messages through encrypted and secure chat servers, safeguarding your corporate communications.

Mobility

Stay responsive on the go with 3CX Mobile Softphone, supported on Android and iOS devices. Softphone also runs on your laptop and desktop for fully integrated VoIP communications.

Reports & Call Logging

Monitor the flow of calls with customised and informative call reports that are scheduled and automatically emailed – through 3CX’s intuitive and convenient call logging system..

Recording & Monitoring

Monitor the flow of calls with customised and informative call reports that are scheduled and automatically emailed – through 3CX’s intuitive and convenient call logging system.

Web Conferencing & Screen Sharing

Enjoy superior web conferencing with VoIP technology. Organise and join video meetings on demand, and utilise features such as screen sharing, remotely controlling attendees’ screens and recording sessions.

Click To Call

Start calls automatically with a single click on your browser. The 3CX browser extension identifies online numbers and saves precious time, as you call straight from your 3CX phone.

IT Infrastructure Setup for New Offices & Relocation

AddOn provides a one-stop turnkey project management service for new office setup and relocation.
Our team has a set of proven methodology from designing, reviewing, and deployment, from setting up a proper server room to relocating to a better office or data center.

Our Services Includes:

A dedicated and experienced project manager.

Transportation and professional resources.

Decommissioning services or working with your vendors in dismantling specialized equipment.

Server Consolidation / Virtualization

Reduce IT costs with server virtualization and consolidation. Eliminate over-provisioning, increase server utilization, centralize server management.

Benefits of Server consolidation:

Reduce hardware and operating costs by as much as 50 percent and energy costs by as much as 80 percent, saving more than $3,000 per year for each virtualized server workload.

Reduce the time it takes to provision new servers by as much as 70 percent.

Decrease downtime and improve reliability with business continuity and built-in disaster recovery.

Deliver IT services on demand, independent of hardware, operating systems, applications, or infrastructure providers.

Surveillance & Door Access Solutions

Every office needs proper surveillance and door access control system. With our team’s experience and security know-how, we can provide professional consultation on the type of access control solution suitable for your business.